Help Center

goldmoonstar is a recognition and review platform designed to highlight exceptional hospitality professionals and small business owners, allowing customers to share their positive experiences and uplift service providers.

To submit a review, sign up for a free account, search for the individual or business, and click the 'Review' button. Share your experience and submit to help them stand out.

Creating an account and submitting reviews is free for everyone. Premium features for businesses are available but optional.

Yes, you can edit or delete your review at any time by accessing your profile and selecting the review you wish to modify.

Businesses create a profile to showcase reviews, highlight team members, and engage with guests to build stronger community trust.

Reviews are reviewed against our community guidelines to ensure authenticity and respectful language before they go live.

Visit our contact page or email [email protected] for assistance. Our team is based in Ottawa, ON, and available during business hours.

Yes, business profiles can spotlight individual team members, share their achievements, and invite customers to recognize their contributions.

We review business details during profile setup, including Business ID 539471673 for a verified listing in Canada.

Our platform is currently available in English across Canada, with plans to expand to additional regions in 2025.

Click 'Forgot Password' on the login page, enter your email, and follow the link sent to reset your credentials securely.

We welcome suggestions! Email feature requests to [email protected] for consideration by our development team.

Our main office is at 301 Wellington Street, Ottawa, ON K1A 0J1, Canada. You can drop by during standard hours.